This is a quick reference to the main concepts and terms.
Use the main registration form to get started. Provide your user details then select the option that best matches your situation.
Provide details of your business and select Register New Business.
Search for your business and select Employee Sign Up. This creates your user account and sends a notification to your employer.
If you want to get the feel of B2B Campus before diving in, you can sign up as an Independent User. Note however that you are limited to viewing public content only.
You can log in using any modern web browser on a desktop, tablet or mobile device. We suggest desktop in the fist instance, until you become familiar with the layout. When you log in your landing page is your Newsfeed. You can return to your newsfeed at any time by clicking the B2B Campus icon (top left).
All features are available on all devices except for a small number which are unsuitable for mobile use.
Generally speaking, unless a post is public, it will be available to you only if your employer follows the post's host, and the post has been published to a peer group to which your employer belongs. This is covered in more detail in post visibility rules.
There are four ways to select posts for viewing.
Your newsfeed displays all posts from the workspace of your employer, and all those available to you from the workspaces of businesses followed by your employer. Posts are shown in reverse chronological order.
The workspace view displays all posts available to you from the workspace of a given business. To view a workspace you can search and select the business using the search bar (top). If your employer follows the business, it is readily accessible in the Businesses You Follow panel (centre left).
Posts are displayed in reverse chronological order with priority items pinned to the top.
The originator view displays all posts available to you that were originated by a given business. To access the originator view, navigate to the workspace of the business and click Originated Posts.
The author view displays all posts available to you that were originated by a given user. To access the author view, search and select the user from the search bar (top).
All content views include a sidebar (far left) with the following two panels:
Each post includes the following components.
|1. Meta Data||
Posts may be either a standard-width, or a double-width, and are colour coded according to the post type.
A user who is eligible to create a post will find the new draft icon displayed top left.
An Author can create a post for the workspace of their employer. A Representative can create a post for the workspace of a business which is followed by their employer, where the employer has been granted such permission.
To draft a post the author selects a host and an originator. In most cases a user has only one employer and therefore only one possible originator. In some scenarios however the user may have a choice of originators. For example, when a user is a Representative of two employers, and both employers have permission to create a post at a given host, the user has a choice of two originators when creating posts for that host.
To complete the draft post the user provides the title, body and expiry date, and selects the post type, width and visibility. The body may include uploaded images and files, embedded video, and links to web content. The author may optionally 'pin the post to the top of the workspace'. Note that all posts must be approved by the host's Administrator before they are available for general viewing.
Images, files and videos may be added to a post. Images and files are uploaded and stored by B2B Campus. Videos must be hosted by YouTube or Vimeo, and may be embedded into a post.
The visibility of a post is set by the author at the time the post is drafted and comes in to effect when (if) the post is approved. Prior to approval the post is visible to employees of the host who view content using the review mode (see next section).
Public posts are visible to all B2B Campus users.
A targeted post is published to one or more of the host's peer groups and is visible to employees of the groups' members.
A private post is a type of cross-post and is visible to employees of the host and originator only.
There are two important exceptions to these visibility rules, as follows:
Finally, note that permissions are 'additive'. In other words, if a user is an employee of multiple businesses and only one of these has access to a particular post, the user does have access to the post.
When a post is deleted it is no longer visible to any user, including the post author.
The status of all newly created posts is draft. An administrator for the post host may then either approve or decline the post. An approved post shows on the host's workspace until it automatically expires or an administrator chooses to retire it. All posts must eventually be deleted.
A post may be deleted at any time by an administrator of the host, an administrator of the originator, or by the post author. The Campus itself will eventually delete content that has either expired or been retired.
The status of a post may be updated by accessing one of three content views in review mode, as follows.
Workspace View (Review Mode)
An administrator for each business should regularly view its workspace in review mode to approve, decline, retire and delete posts. The review mode is accessed from the employer profile. It is available to all employees but changes can be made by administrators only.
Originator View (Review Mode)
From time to time an administrator for a business should view all content originated by the business - in review mode - to remove that which is no longer relevant. The originator review is also accessed from the employer profile. Again, it is available to all employees however only administrators can make changes.
Author View (Review Mode)
From time to time a user may view all posts authored by him- or her-self and delete those which are no longer relevant. This review mode is accessed from the user's own profile.
The number of posts which may be active on a workspace at any one time is limited according to the workspace owner's subscription. Upon registration, all businesses are automatically provided with a Standard workspace free of charge. For many businesses, particularly small- and medium-sized, this is sufficient for ongoing use. Large businesses, or those which are posting more frequently, may opt to upgrade.
While the number of active posts is limited, there are no such limitations on posts of other statuses.
Key details of each business and user are available to all B2B Campus users via public profiles. They are designed to help users quickly ascertain the identity of the other users and businesses they are engaging with. Additional information about each business is available in its Connections Info.
The public profile of a user is available by clicking on the user's photo wherever it appears, for example in the author view. Where no image is available, click on the image placeholder instead. A user's public profile includes such information as the domain name of the user's validated email address, the user's current country, and details of each current role.
The public profile of a business is available by clicking on the logo of the business wherever it appears, for example in the workspace view. Where no logo is available, click the logo placeholder instead. A business' public profile includes such information as the domain name of the business' validated email address, the name of the user who 'owns' the business account, the date of commencement, and address details.
Public Profiles Vs. Non-Public Profiles
Public profiles should not be confused with their more detailed non-public counterparts, the user profile and employer profile. The user profile is the user's view of their own details, and is available only to him- or her-self. An employer profile is a view of the employer's details which is available only to its employees.
The Connections Info of a business is available to all B2B Campus users and may be accessed from its public profile. It includes the names of all businesses that it follows, all businesses that it is followed by, and all employees. It does not include the level of detail which is available to employees of the business itself (via the Employer Profile). For example, it does not indicate which peer groups a follower belongs to.
An employee connection is established between a user and a business and may be initiated by either party.
Initiated by the employer:
Initiated by the user:
A number of registration scenarios may also result in an employee connection.
A business may follow any other business without restriction. At the time of the connection however, only public posts from the followed workspace are visible. These appear in the newsfeed of each of the follower's employees.
If the followed business adds its new follower to one or more peer groups, posts which are published to those groups now become visible to the follower. Additionally, the followed business may grant the follower access to cross-post to one or more particular peer groups. (Note that any such posts must be approved by the host before they are visible to other followers in the group).
Peer Group Names Are Visible to Cross-Posters
Cross-posting to peer groups should be granted only where there is mutual trust between two businesses.
The names of a business' peer groups are generally not known to followers. In the case where a follower is granted permission to post to a group however, the name of that group is visible to the follower. This is necessary in order that the follower knows which 'segment' of the host's audience they may communicate with.
Although the name of the group becomes visible to the follower, group members do not. The follower must therefore trust that the name of the group accurately reflects its membership.
When creating peer groups it should be a matter of policy for business administrators to choose names which are accurate, precise and inoffensive, without revealing too much about the inner workings of your business.
A user who is an administrator for their employer can follow a business by viewing its public profile and clicking Follow. A user who is not an administrator can view the public profile and click Recommend.
If you have one or more employers, the employer menu appears (top right).
All employees can view the employer's full profile and peer groups, the employer's followers and who the employer is following, outstanding recommendations, current employees, and outstanding invitations and notifications. Administrators for the employer can use the menu options to manage the employer's profile, peer groups, b2b connections, and employees.
Access your full user profile from the user menu (top right). Use it to edit your profile, upload a profile photo, respond to employer invitations, and access the Author Review.